Frequently Asked Questions

Click on the questions below to view answers to some of our most frequently asked questions. Should you have any further questions, please don’t hesitate to Contact Us.

Why cloud computing?

Cloud computing offers many benefits over traditional network based computing, from built in disaster recovery and high availability to mobility and environmental controls. Read more.

What is a cloud?

We all know that a cloud is a visible mass of condensed water vapor floating in the atmosphere. So what is the “cloud” everyone keeps talking about when referring to technology? It’s simply a new buzz word that describes servers and data that is available over the internet. The “cloud” really isn’t new, offsite backups, web based applications, spam and virus filtering could all be considered “cloud” services and we have been using those for almost 6 years now. At SimpleCloud, our “cloud” is built in our secure data centers and powered by Citrix, we combine the availability of cloud computing with real world best practices to make IT Simple for your business.

What mobile devices are supported?

It would almost be easier to list the devices that are not supported. Any device the has a Citrix receiver can be used to connect to SimpleCloud. These include all Mac OS laptops, IPads, IPods, IPhones. Android OS and all Android tablets and phones. Microsoft phones, laptps, tablets and all OS’s. Linux driven devices and even Blackberry’s. A full list of Receiver clients can be obtained here.

What type of software is supported by SimpleCloud?

Does your specialized software run on Windows XP or Windows 7? Then we can make it work in our environment.